Before ordering
Check the nail size chart, selected options, set contents and product description carefully. Products with hygiene seals, applied nails and custom-made sets may have different return conditions, which will be stated before purchase.
Order issues
If an item is damaged, incorrect or incomplete, keep the packaging and product, record the issue and use the support details shown with your order. Do not send a parcel back without return instructions.
Refunds
Approved refunds are returned through the original payment method. The time a refund takes to appear depends on the payment provider. Your applicable statutory rights remain unaffected.
Need help with this policy?
Contact us with your question and order number, if applicable. We will point you to the right next step.
